Privacy policy
This policy explains how Incolab Solutions (“Incolab”, “we”, “us”) processes personal data when you use this hydroponics landing page, our contact forms, or email us.
Who we are
Controller: Incolab Solutions S.L., Calle Lepant 12, 08013 Barcelona, Spain.
Contact: info@incolab-solutions.com
What we collect
- Contact form: name, organisation (optional), email, enquiry type, message.
- Savings calculator: crop, region, growing figures you enter, and—if you request a personalised estimate—email, phone (optional), and consent choices.
- Technical data: basic server logs (IP address, browser type, time) needed to operate and secure the service.
Why we process it
- To respond to your enquiry or meeting request (legitimate interest / pre-contractual steps).
- To send a personalised savings estimate when you ask for one and tick consent (consent).
- To send occasional product news only if you opt in (consent; you can withdraw anytime).
- To prevent spam and abuse (including honeypot fields) and keep our systems secure (legitimate interest).
How long we keep data
Contact and lead records are kept for up to 24 months after the last meaningful interaction, unless a longer period is required for legal claims or accounting. You can ask us to delete your data sooner where applicable.
Who we share it with
We use processors that help us run email delivery and hosting (for example cloud hosting and transactional email). They act on our instructions and are not allowed to use your data for their own marketing. We do not sell your personal data.
International transfers
Some processors may process data outside the EEA. Where that happens, we rely on appropriate safeguards such as Standard Contractual Clauses.
Your rights
Under the GDPR you may request access, rectification, erasure, restriction, portability, and object to certain processing. Where we rely on consent, you may withdraw it at any time. You can also complain to the Spanish AEPD (aepd.es).
To exercise your rights, email info@incolab-solutions.com.
Cookies
This landing page does not set marketing cookies. Essential technical storage may be used for language preference on your device.